In short: Use this form to ask Sail Atlas whether we process your personal data, to get a copy or information about it, or to have it corrected or deleted. Send it to us by post with your signature, with a secure e-signature or mobile signature, or by email from the address registered in our systems. We reply free of charge within 30 days at the latest. If your request is about a charter booking, the charter company is usually responsible, and we will pass your request on and help it answer. If you are not satisfied with our reply, you can complain to the Turkish Personal Data Protection Board.
1. Purpose of this form and legal basis
Under Article 11 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”), you, as the person the data relates to (the “data subject”), have certain rights over your personal data. Under Article 13 of the KVKK and the Communiqué on the Procedures and Principles of Application to the Data Controller (Veri Sorumlusuna Başvuru Usul ve Esasları Hakkında Tebliğ, the “Communiqué”), you exercise these rights by applying to the data controller first.
This form helps you make that application to us so that we can identify you and answer quickly. Using the form is recommended but not mandatory; an application that contains the information required by the Communiqué is valid in any form.
Data controller: HeyAtlas.ai LLC, doing business as Sail Atlas (“Sail Atlas”, “we”, “us”) Address: 2037 Lemoine Ave, Suite 330, Fort Lee, NJ 07024, United States Email: info@sailatlas.app
Who is responsible for which data. Sail Atlas is the controller for its website, for Crew App, Customer App (Atlas Charter) and Atlas Owner accounts, and for account security, support and product analytics. For data that charter companies manage in Atlas (bookings, passenger and crew lists, passport and ID details, the company’s crew and staff records, messages and campaigns), the charter company is the controller and Sail Atlas is its processor. See section 4 for how we handle requests about such data. Our privacy notices are listed on our legal page and in our Privacy Policy.
Requests under the GDPR
If you are in the European Economic Area or the United Kingdom, you can use this same form for requests under the EU General Data Protection Regulation (“GDPR”) or the UK GDPR, but you do not have to: a GDPR request needs no specific format and can simply be an email to info@sailatlas.app or a letter to our address. The GDPR gives you the rights to:
- access your data and receive a copy (Art. 15);
- have inaccurate data rectified (Art. 16);
- have your data erased (Art. 17);
- restrict processing (Art. 18), and have recipients told about rectification, erasure or restriction (Art. 19);
- data portability (Art. 20);
- object to processing based on legitimate interests or for direct marketing (Art. 21);
- not be subject to a decision based solely on automated processing that has legal or similarly significant effects (Art. 22).
You can also withdraw any consent at any time. We reply within one month; where a request is complex, we may extend this by up to two further months and will tell you why. You can complain to the data protection supervisory authority in the country where you live or work.
2. How to apply
Fill in the form in section 3, sign it and send it to us in one of the following ways:
| Method | How | Send to |
|---|---|---|
| In writing | Print the form, sign it by hand (wet signature) and send it by post or courier. Write “Kişisel Verilerin Korunması Kanunu Kapsamında Bilgi Talebi” (Information request under the Personal Data Protection Law) on the envelope. | HeyAtlas.ai LLC (Sail Atlas), 2037 Lemoine Ave, Suite 330, Fort Lee, NJ 07024, United States |
| Registered electronic mail (KEP) | Send the form from your KEP address. | Sail Atlas KEP address: not yet available |
| Secure electronic signature or mobile signature | Sign the form with a secure electronic signature or a mobile signature as defined in Turkish Electronic Signature Law No. 5070 and email it. | info@sailatlas.app |
| Registered email address | Email the form from an email address you have previously given us and that is registered in our systems, for example the email address of your Crew App, Customer App or Atlas Owner account. | info@sailatlas.app |
For applications by email, use the subject line “Kişisel Verilerin Korunması Kanunu Kapsamında Bilgi Talebi”.
Applying for someone else. If you apply on behalf of another person, attach a power of attorney certified by a notary (or an equivalent document under the law of your country). Parents or guardians applying for a child under 18 should attach a document showing that relationship.
In the app. You can also delete your app account yourself at any time in the app or at /en/delete-account, without using this form.
3. Application form
Please complete all fields marked with an asterisk (*). We need them to identify you and reply to you.
A. Your identity and contact details
| Field | Your information |
|---|---|
| First name and last name * | |
| Turkish citizens: T.C. identity number * | |
| Foreign nationals: nationality and passport number or identity number * | |
| Postal address (residence or workplace) * | |
| Phone number | |
| Email address | |
| Fax number (optional) |
B. Your relationship with Sail Atlas
Tick all that apply:
- ☐ Crew App (Atlas Crew) user
- ☐ Customer App (Atlas Charter) user
- ☐ Atlas Owner user (boat owner)
- ☐ Website visitor, or a person who contacted us or requested a demo
- ☐ Employee of a charter company that uses Atlas
- ☐ Job applicant
- ☐ Other: ________________________________________
| Field | Your information |
|---|---|
| Email address of your Atlas account (if any) | |
| Charter company concerned (if your request is about a booking, passenger or crew list, or your work for a charter company) | |
| Booking number or period concerned (if relevant) |
C. Your request
Tick the right or rights you want to exercise under Article 11 of the KVKK:
- ☐ To learn whether my personal data is processed
- ☐ If my personal data has been processed, to request information about it
- ☐ To learn the purpose of the processing and whether my data is used in accordance with that purpose
- ☐ To know the third parties in Türkiye or abroad to whom my personal data is transferred
- ☐ To request the rectification of my personal data if it is incomplete or inaccurate
- ☐ To request the erasure or destruction of my personal data under the conditions in Article 7 of the KVKK
- ☐ To request that the third parties to whom my personal data was transferred be notified of the rectification, erasure or destruction
- ☐ To object to a result against me arising from the analysis of my data exclusively by automated systems
- ☐ To claim compensation for damage caused by the unlawful processing of my personal data
Please describe your request in detail, including which data and which period it concerns, and list any documents you attach:
| Details of your request * |
|---|
| Attached documents: |
D. How you want to receive our reply
- ☐ By post to the address in part A
- ☐ By email to the email address in part A
E. Declaration and signature
I declare that the information in this form is accurate and up to date, and that this application concerns my own personal data (or that I am authorised to apply on behalf of the person concerned, as shown in the attached documents). I understand that Sail Atlas may ask me for additional information to verify my identity and that it will use the information in this form only to handle my application.
| Field | Your information |
|---|---|
| First name and last name * | |
| Date of application * | |
| Signature (for written applications) * |
4. What happens next
- Date of application. For written applications, the date your document is delivered to us is the date of application. For the other methods, it is the date your application reaches us.
- Identity verification. To protect your data, we check that the request comes from you. We may contact you at the details you gave us and ask for additional information. We ask only for what is needed for this check.
- More information. If your request is unclear or incomplete, for example a required field is missing, we will tell you as soon as possible what we need. We may not be able to handle an application that does not allow us to identify you or understand your request.
- Reply time. We conclude your request as soon as possible and within 30 days at the latest, depending on its nature. We either accept the request and carry it out, or reject it and explain why. We reply in writing or electronically, using the method you chose in part D.
- Cost. We handle your request free of charge. Only if the reply requires an additional cost may we charge the fee set by the Personal Data Protection Board under the Communiqué: a written reply of up to 10 pages is free, and up to TRY 1 may be charged for each page above 10; if the reply is given on a recording medium such as a CD or USB stick, the fee cannot exceed the cost of that medium. If your application was caused by our error, we refund any fee.
- Data controlled by a charter company. If your request concerns data that a charter company controls (for example your booking, the passenger or crew list, your passport or ID details, or the company’s records about you as its crew or staff), the charter company is responsible for answering it. We will forward your request to that company without delay, tell you that we have done so, and help the company respond. You can also apply to the charter company directly.
5. Your right to complain to the Personal Data Protection Board
If your application is rejected, you find our reply insufficient, or we do not reply in time, you can complain to the Personal Data Protection Board (Kişisel Verileri Koruma Kurulu) under Article 14 of the KVKK:
- within 30 days from the date you learn of our reply, and
- in any case within 60 days from the date of your application.
Under the KVKK, you must apply to us first before you can complain to the Board. Information on how to complain is available on the website of the Personal Data Protection Authority (kvkk.gov.tr).