GUEST EXPERIENCE

Deliver a 5-Star Experience — From
Booking to Check-Out

Atlas helps charter companies impress guests with a seamless, branded experience. From digital check-ins to boat guides and extras, everything your guests need is in one place — helping them feel supported, informed, and connected throughout their trip.

Make Every Step Simple and
Stress-Free

Atlas gives guests easy access to everything about their charter — before, during,
and after the trip — while reducing repetitive work for your team.

Customer App

Give guests their own space to view trip details, boat info, and extras, with your company’s branding.

· WhatsApp Access (No Downloads)
Guests can access everything directly in their browser — no downloads or setup needed.

· Mobile App (Offline Access)
During their charter, guests can open the app offline to view guides, instructions, and check-in details — even at sea.

Boat Guides

Help guests learn about their boat before they arrive. Step-by-step how-to guides and images give them confidence and peace of mind — available even offline.

Digital Pre-Check

Once the boat is ready, guests can perform a guided pre-check onboard at their own pace, flagging any questions or issues for your crew to review.

Digital Check-In/ Check Out Reports

Completed and signed reports are automatically saved as branded PDFs and shared with guests for full transparency.

Trip Preparation & Crew Details

Guests can update arrival times, crew lists, and other key trip information — reducing last-minute calls and emails.

Extras & Upgrades

Present your optional extras beautifully, with photos and descriptions. Guests can review and order in advance, increasing convenience and revenue.

Provisioning List

Allow guests to pre-order supplies by choosing from your customized shopping list — everything ready when they arrive.

In-App Messaging & Support

Guests can reach your team directly through the app. All communication stays organized by booking, ensuring quick, reliable responses.

CREW LIST

Every Crew List, Ready Before Departure

Guests open a secure link tied to their booking and fill in the crew list themselves — passengers and skipper. Atlas AI reads passports and ID cards so nobody has to retype a single field, and the finished list stays attached to the reservation instead of a spreadsheet.

Atlas AI document scan

Upload a passport or ID and Atlas AI fills in the crew record — name, date of birth, nationality and document number — ready for review.

Guests complete it themselves

No account, no app. Guests add their details from the browser before they reach the marina, and can update them any time.

Excel bulk upload

Agencies and returning groups can bring an existing list in with the ready-made template instead of entering everyone by hand.

Greece-ready · e‑Ναυλοσύμφωνο

Structured crew and passenger data collected in a flow compatible with Greece's e‑Charterparty submissions.

Explore Crew List

Atlas AIAcross your Sail Atlas ecosystem

More care at every touchpoint, with Atlas AI.

Connect guest preparation, boat knowledge and customer communication with Atlas AI. Give your team help creating a more personal experience before, during and after each charter.

Create useful boat guides

Turn boat information into clear guides covering equipment, onboard use and practical tips. Help guests find the information they need throughout their charter.

More personal guest communication

Draft welcome messages, pre-arrival information and replies to guest questions. Help your team deliver a consistent, thoughtful experience with less repetitive work.

Easier crew list preparation

Use Atlas AI to read passports and ID cards into crew records. Review the extracted details and organize passenger information before departure.

“Our guests love the digital check-in process — it’s faster, more personal, and helps us prepare everything in advance.”

Confidence, Clarity & Convenience

Atlas keeps guests informed and your team in control.
They enjoy a smooth, professional experience — while you spend less time answering questions and more time creating memorable charters.

Work Seamlessly with Other Atlas Tools

Combine Operations & Management with Atlas’s communication, guest experience, and financial modules to get a complete view of your business.

Operations & Management

Keep your bases, teams, and boats organized with full
visibility and control with smart automation tools

Explore