Atlas Customer App
The Guest App That Elevates Every Charter Experience
A smart, branded app your guests can access on the web — or download for offline use at sea. From digital check-ins to onboard guides and real-time support, Atlas enhances every step of their journey.
Branded Experience
Offer a professional, personalized app with your logo and branding — extending your guest experience beyond the dock.
Web & Mobile Access
Guests can log in instantly via browser, or use the mobile app to stay connected offline while sailing.
Empowered Guests
Guests explore their boat, review guides, and manage trip details without calls or emails.
Connected Support
Real-time in-app messaging keeps communication organized and your team responsive.
Empower Guests to Enjoy a Seamless Experience
The Atlas Customer App connects guests with everything they need — before, during, and after their charter. From learning about their boat to placing orders and getting support, it’s all in one place.
Give Guests Confidence Before They Arrive
Help guests get familiar with their boat before arrival. With photos, clear instructions, and easy search, they'll board confident and informed.
Interactive Boat Guide
Guests explore equipment, systems, and safety procedures at their own pace.
Offline Access
All information is available at sea, even without internet connection.
Visual Learning
Photos and step-by-step guides make it easy to understand how things work onboard.
Confidence & Comfort
Guests arrive prepared, reducing questions and saving time during check-in.
Well-informed guests mean fewer questions at the base — and a smoother start for everyone.
Make Check-Ins Faster and Smarter
When the boat is ready, guests begin a guided pre-check directly in the app — walking through each item on your customized checklist with images and instructions.
Step-by-Step Pre-Check
Guests review the boat in detail and mark questions or issues as they go.
Real-Time Visibility
Your team sees guest notes, ensuring questions are addressed efficiently.
Guided Check-In
When your staff arrives, they focus on key items and finalize check-in quickly.
Consistent Quality
A standardized process ensures smooth, reliable experiences every time.
Faster, more personal check-ins — giving guests confidence and your team more time to focus on service quality.
Make Extras Effortless — and Valuable
Let guests see what's available and order before they arrive. From optional extras to provisioning services, everything is visual, organized, and easy to manage through the app.
Discover Extras
Guests can view available extras with photos and descriptions to learn what's offered.
Pre-Arrival Orders
Guests select and order extras in advance, so your team can prepare without spending time explaining options at the base.
Provisioning Lists
If provided by your company, guests simply choose items from your predefined list, add quantities to their cart, and submit their order.
Smooth Preparation
Orders are sent directly to your team for planning and fulfillment.
Guests know what's available and arrive ready — saving your team time, reducing upselling pressure, and improving the overall experience.
Keep Trip Information Clear and Accessible
Keep all trip details in one place — simple, branded, and always accessible.
Booking Documents
Guests can view their charter contract and completed check-in and check-out reports at any time.
Crew List Updates
Guests can add or edit crew information directly in the app, keeping your records accurate and up to date.
Arrival Details
Guests submit or update arrival times, helping your team prepare before they reach the base.
Accurate information, fewer follow-ups, and less manual work — everything your team needs, always up to date.
Stay in Touch, Seamlessly
Stay connected with your guests before and during their trip. Guests can message your team directly through the app — a simple alternative to WhatsApp that keeps all communication organized inside Atlas.
In-App Messaging
Guests reach your team directly from the app for questions, requests, or support.
Support Requests
Guests can report issues or ask for help at any time, with messages delivered instantly to your team.
Centralized History
All communication is stored by booking, so nothing is lost or overlooked.
Instant Notifications
Your team receives real-time alerts for new messages and replies.
A clear, reliable way to communicate — giving guests fast answers while keeping your team organized and informed.
Enhance Every Charter With Local Expertise
Enhance every journey with local expertise. Share curated recommendations for marinas, destinations, and restaurants directly in the app.
Curated Destinations
Add marinas, restaurants, and local highlights recommended by your team.
Sample Itineraries
Offer routes and trip ideas tailored to your region.
Local Insights
Share hidden gems, service providers, or restaurant tips to elevate each guest's experience.
Turn your guests' trip into a guided, memorable experience that keeps them coming back.